Shipping Policy

Thank you for shopping with Naqsh E Riwayat!
We’re committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important details.

📦 Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Methods & Delivery Time

We offer nationwide delivery across Pakistan through trusted courier partners.

Please note: Delivery times are estimates and may vary due to weather, courier delays, or public holidays.

💸 Shipping Charges

• Flat Rate: PKR 200 (may vary depending on location or order size)

• Free Shipping: On orders over PKR 3,000 (if applicable – customizable)

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can track your parcel’s status online.

❗ Delivery Issues

If your order is delayed, lost, or damaged during shipping, please contact us immediately at:

📧 naqsheriwayat@gmail.com
📞 0309 2467063

We’ll work with the courier service to resolve the issue promptly.

📦 Packaging

All products are carefully packed to ensure safe delivery. If your package appears tampered with or damaged upon arrival, please take photos and notify us immediately.