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Privacy Policy

Effective Date: May 27, 2025

At Naqsh E Riwayat, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping address, billing address, etc.

  • Order Details: Items purchased, payment method (note: we do not store credit/debit card information).

  • Communication Data: Messages, emails, or queries sent through our contact form, email, or social media.

  • Website Usage Data: Information on how you interact with our website (via cookies and analytics tools).

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Respond to your queries and provide customer support

  • Send you updates about your order and promotional offers (if you opt in)

  • Improve our website and services

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers (e.g., courier services, payment gateways) to fulfill your orders and improve our services.

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of receiving promotional emails

  • Request a copy of the data we have on you

To exercise any of these rights, contact us at naqsheriwayat@gmail.com.

5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

6. Cookies

We may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 naqsheriwayat@gmail.com
📞 0309 2467063